Account Manager


About the Role

This is a great opportunity for an experienced energetic, charismatic Account Manager to join a vibrant, growing agency In London. This AM role will see you responsible for the development of your own client base whilst working closely with the Account Management team.

Fiora are looking for an experienced Account Manager with a good level of experience in campaign roll out and a good understanding of digital marketing. With 3+ year’s agency experience you will work with various key clients.

You will be responsible for driving work through the agency, creating brief’s and managing projects across design, digital marketing, advertising, media & development.


Responsibilities include:

  • Understanding client objectives
  • Managing and shaping clients based on their needs
  • Writing creative briefs
  • Planning & booking media activity
  • Managing change effectively to ensure project profitability
  • Accurate deadline management
  • Co-ordinating activity and communication both internally and with your clients
  • Estimating, budgeting and invoicing
  • Briefing and management of suppliers
  • Managing print production
  • Trafficking work within studio
  • Detailed client administration
  • Representing Fiora in a professional manner at client events

You will need to be great at:

  • Developing client accounts to their maximum potential

Previous experience with the following would be advantageous but not essential

  • GDC Ticketing
  • Dot Digital
  • Magento
  • Hub Spot
  • Click Up

As part of the client services team, you will contribute to Fiora’s revenue generation by developing existing accounts allocated to you and by supporting new business activity where appropriate.

  • Initiating and maintaining quality client relationships

The quality of new and existing client relationships is crucial to Fiora’s success. You will need to build good interpersonal and business relationships with your clients, allowing you to challenge clients existing understanding about what marketing can achieve for their business. Your aim here is to place us in a position of partnership, where you and the rest of the team form a strong and valued part of the client’s organisation.

  • Becoming an experienced marketer

The client needs to know that they can rely on Fiora to know what works best for them in all areas of marketing, digital marketing, creative, technology, sales and communications. They’ll know that through your knowledge and enthusiasm for the subject. You will need to stay abreast of trends and movements in digital technology, media & demographic strategy and broader business practices.

  • Coordinating digital marketing projects

You’ll work closely with Fiora’s digital marketing department to ensure the effective and smooth delivery of digital marketing campaigns.


After a record year, we are hugely excited about our future. Your role will see you work on a wide variety of brands, big and small, local and global. We offer a wide variety of benefits from 22+ days holiday, bonus structure, childcare vouchers and the cycle to work scheme. We also offer, training, support and development for all our staff.

Our company culture is hugely important to us, helping us make a collaborative, friendly and innovative environment to work in. This is reflected in our office, designed with our values and aspirations in mind.

Our company culture is hugely important to us, helping us make a collaborative, friendly, and innovative environment to work in.

If you’re interested in the role, please email

No agencies, please.